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Return Procedures
WARRANTY SERVICE, EXCHANGE or MONEY BACK
Please read All Steps and Conditions and confirm that you understood all of them before you proceed.
After you confirm that you understand all steps you will be asked to fill in a short form and then you will receive your RMA #
Step 1
Return by USPS mail or Canada post mail only. (If you ship by courier it will be rejected due to extra charges)
Step 2
Indicate the RMA # ( You will receive this number after completing the Return Procedure ) in large letters on the shipping label outside of the box
Step 3
Contact us for RMA # ( You will receive this number after completing the Return Procedure )
Condition
If you are shipping from USA you must declare:
RETURNING TO SELLER FOR REFUND / REPAIR / EXCHANGE
Please note:
- Failure to do any of the above steps means we will reject your package upon attempted delivery
- Keep your tracking # on file so you can see where your package is in transit
- Any duties, taxes, brokerage charges, courier fees or other shipping charges are 100% responsibility of the buyer. This amount must be paid before we return the product back to you.
- Product must be returned within 4 weeks of receiving an RMA #. Failure to do so means we will deny the RMA claim.
Please read All Steps and Conditions and confirm that you understood all of them before you proceed!
